Supported Versions

Product Version PINpoint Version Microsoft End-of-Support PINpoint End of Software Support
Windows 7 SP1 V4.13 and lower January 13, 2015 December 31, 2017
Windows 8.1 V4.8 and lower January 9, 2018 May 31, 2017
Windows 10 V4.6 to V5.3 October 13, 2020 TBD
Windows Server 2008 R2 SP1 V4.13 and lower January 13, 2015 December 31, 2017
Windows Server 2012 R2 V5.3 and lower October 9, 2018 December 31, 2018
Windows Server 2016 V4.13 to V5.3 January 11, 2022 TBD
SQL Server Standard/Enterprise 2008 R2 SP3 V4.11 and lower July 8, 2014 May 31, 2017
SQL Server Standard/Enterprise 2012 SP4 V5.1 and lower July 11, 2017 February 28, 2018
SQL Server Standard/Enterprise 2014 SP2 V4.6 to V5.3 July 9, 2019 August 31, 2019
SQL Server Standard/Enterprise 2016 SP2 V4.12 to V5.3 July 13, 2021 August 31, 2021
SQL Server Standard/Enterprise 2017 V5.1 to V5.3 October 11, 2022 TBD
SQL Server Compact 4 V4.11 and lower July 12, 2016 August 31, 2017
SQL LocalDB SQL Server 2014 SP2 or higher V4.12 to V5.3 Same as SQL Version TBD
Internet Explorer 11 V5.3 and lower Same as OS TBD
KEPServerEX OPC Server 5.20 and higher V3.7 to V5.3 N/A TBD
Loftware Print Server 10.1 and higher V3.7 to V5.3 N/A TBD
Products or Versions not listed are not supported by PINpoint.
The latest PINpoint software is tested against the the newest versions listed in the above table.
Product Version End of Software Support End of Life
PINpoint SmartScreen 3.7 May 31, 2017 December 31, 2019
PINpoint SmartScreen 3.8 May 31, 2017 December 31, 2019
PINpoint SmartScreen 4.6 May 31, 2017 December 31, 2018
PINpoint SmartScreen 4.7 May 31, 2017 December 31, 2018
PINpoint SmartScreen 4.8 May 31, 2017 December 31, 2018
PINpoint SmartScreen 4.9 June 30, 2017 December 31, 2018
PINpoint SmartScreen 4.10 June 30, 2017 December 31, 2018
PINpoint SmartScreen 4.11 August 31, 2017 February 28, 2019
PINpoint SmartScreen 4.12 December 31, 2017 June 30, 2019
PINpoint SmartScreen 4.13 July 31, 2018 December 31, 2019
PINpoint SmartScreen 5 November 30, 2018 May 31, 2020
PINpoint SmartScreen 5.1 May 31, 2019 October 31, 2020
PINpoint SmartScreen 5.2 August 31, 2019 December 31, 2020
PINpointSmartScreen 5.3 TBD TBD
Versions not listed are not supported by PINpoint.
End of Software Support
 • A version of software which will be not actively maintained by PINpoint Development.
  o No additional issues/bugs will be recorded in PINpoint’s internal software management system.
  o Issues or bugs related to that version will no longer be investigated.
 • No additional patches will be developed for this software.
 • Qualifies for 24/7 support until the End of Life date – support can be purchased and will be provided
 • This software cannot be upgraded if maintenance fees are in default. In order to receive an upgrade, the customer must make their support and maintenance subscription current by paying the monthly fees accrued during the period of default. Labor charges related to evaluating, testing and upgrading the existing software may also apply. 
Software End of Life
 • A version of software where the source code is archived and is not accessible by development or current development environments.
 • This version Does NOT qualify for 24/7 support and support can’t be purchased
 • No ‘on the spot’ help will be provided
 • This software version cannot be upgraded. The customer would be required to repurchase a current instance of PINpoint software if they wish to continue using the PINpoint solution and purchase a support and maintenance subscription. A new and current version would be provided.