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Privacy Policy

This policy explains how personal information is handled for the purpose of accessing the information and services on PINpoint Information Systems web site. Individual contracts determine how private information is handled under other conditions.

PINpoint Information Systems believes that respecting personal privacy is just good customer service. Any personal information collected is only used for the purposes stated. As proof of our commitment, PINpoint Information Systems has written this policy in advance of Canada’s Information Protection and Electronic Documents Act, which went into effect in January 1 of 2004. PINpoint Information Systems regards personal information as any detail that identifies a specific individual. This does not include business names, addresses, e-mail addresses, contact numbers, or other information readily found in public directories or listings. We handle all information in accordance with Canada’s Fair Information Principles.

PINpoint Information Systems collects information to identify your right to access specialized information, exchange product related files, and plan future services.
Participation in any activity offered on this site is completely optional. However, some information is required as a condition of service. If you do not want to provide the information, you will not be able to participate in the activity. If you do provide the information, you could from time to time, receive notices of new product, special offer, support, or other benefits to registered users.

PINpoint Information Systems recognizes the importance of using the information we collect responsibly. We do not sell registration information to any third party. If you indicate at the time a registration form is completed, that you do not want to be informed of other products or services from PINpoint Information Systems, we will honor your request. If PINpoint Information Systems chooses to provide aggregate data to other parties for statistical analysis, it will not contain details that could identify particular individuals.

The personal information that you provide is considered user or registration information. Your user or registration data resides on a server, secured behind a firewall. Only PINpoint Information Systems personnel can access the server with the proper password and identification. Every time you access private information, we require you to log on to protect the privacy of any information shared. Normally, the only information visible is the information we have agreed to share.

This site uses cookies to better the user’s experience while visiting the website. Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the site. This allows the site, through its server to provide the users with a tailored experience within this site. Users are advised that if they wish to deny the use and saving of cookies from this site onto their computer hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this site and its external serving vendors.
This site uses tracking softwares to monitor its visitors to better understand how they use it. These softwares are provided by Google, G2 and HubSpot which uses cookies to track visitor usage. These softwares will save a cookie to your computer hard drive in order to track and monitor your engagement and usage of the site but will not store, save or collect personal information. You can read Google, G2 and HubSpot privacy policy  for further information.

Communication, engagement and actions taken through external social media platforms that PINpoint Information Systems participates on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. PINpoint Information Systems will never ask for personal or sensitive information through social media platforms and encourages users wishing to discuss sensitive details to contact us by e-mail, phone or in writing. This site may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

You have the right to access and change your personal information or privacy preferences at any time by contacting PINpoint Information Systems by e-mail, phone or in writing. Please include your name, address, and e-mail address (optional) in any correspondence. Contact PINpoint Information Systems at this location:
PINpoint Information Systems
101 – 3027 Harvester Rd
Burlington, L7N 3G7
Ontario, Canada
Telephone 1-905-639-8787

If you believe that PINpoint Information Systems has not followed this policy with respect to your personal information, contact PINpoint Information Systems at the address indicated above.
PINpoint Information Systems reserves the right to amend this Privacy Policy at any time. This Privacy Statement was last updated in May 2023.